Last Updated: September 24, 2025
Welcome to Kaizen Flow ("we," "us," or "our"). This Privacy Policy explains how we handle your information when you use our mobile application and web service (the "Service"). By using Kaizen Flow, you agree to the terms outlined in this policy.
Information We Collect
When you use Kaizen Flow, we collect and process the following information:
- Account Information: Your name and email address when you sign in with Google, Apple, or create an account.
- User-Generated Content: All wellness data you input into the app, including daily activities, routines, journal entries, supplement tracking, vitality scores, and progress metrics. This data is entirely generated by you.
- Analytics Data: We use Google Analytics to collect anonymized usage data about how you interact with the app to improve our service.
- Crash Reports: We use Sentry to collect technical error and crash reports to improve app stability and performance.
- Feedback: Any feedback, ratings, or messages you voluntarily send us through the app's feedback system.
How We Use Your Information
- Providing the Service: To deliver your personalized wellness tracking experience, sync data across devices, and maintain your progress.
- Improvement: To analyze app usage and improve features, performance, and user experience.
- Support: To respond to your inquiries, provide customer support, and address technical issues.
- Communication: To send important updates about the service (with your consent for promotional communications).
Data Storage and Security
We are committed to protecting your data:
- Cloud Storage: Your data is securely stored using Google Firebase, which provides enterprise-grade security and encryption.
- Encryption: All data is encrypted in transit using HTTPS and at rest in our secure databases.
- Access Control: Only you can access your personal wellness data. We implement strict access controls and authentication.
- Data Isolation: Each user's data is isolated and cannot be accessed by other users.
Data Sharing
We do not sell, trade, or share your personal wellness data with third parties, except:
- Service Providers: We use Google Firebase for data storage and authentication, which is governed by Google's privacy policies.
- Legal Requirements: If required by law or to protect our rights and safety.
- Aggregated Data: We may use anonymized, aggregated data for research and improvement purposes.
Your Rights and Choices
- Access: You can access all your data within the app at any time.
- Deletion: You can delete your account and all associated data by contacting us.
- Export: You can request an export of your data in a portable format.
- Correction: You can modify or correct your data directly within the app.
- Withdrawal: You can withdraw consent for data processing by deleting your account.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
Third-Party Services
- Authentication: We use Google and Apple sign-in services, governed by their respective privacy policies.
- Infrastructure: Our app infrastructure is provided by Google Firebase and Vercel.
- Analytics: We use Google Analytics to understand app usage and improve user experience. Google Analytics may collect anonymized data about your app usage.
- Error Tracking: We use Sentry to monitor application errors and crashes to improve app stability. Sentry may collect technical information about errors.
- Mobile Platforms: The app is distributed through Apple App Store and Google Play Store, subject to their policies.
International Users
Kaizen Flow is available worldwide and operated from Brazil. Your data may be processed in countries other than your own, including the United States, where our service providers (Google Firebase, Vercel) operate. We ensure appropriate safeguards are in place for international data transfers.
Age Requirements
Kaizen Flow is available to users of all ages. However, if you are under 13 years old, please have your parent or guardian review these terms with you before using the app.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through the app or via email. Continued use of Kaizen Flow after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
- Email: arthur@practicalfocus.app
- Through the feedback system in the Kaizen Flow app